Privacy Policy

Privacy Notice (

We are fully committed to respecting your privacy - wherever you are on the planet – and this notice sets out the basis on which we collect and process your personal data.

Information about Us
Sergio Sarkis Limited is the controller responsible for your personal data (referred to as "we",
“us” or “our” in this privacy notice) and this Privacy Notice explains who we are, how we
collect, share and use your personal data, and how you can exercise your privacy rights.

Contact Us
If you have any questions about this privacy notice, the use of your personal information, or your dealings with our website, feel free to contact us:

By email:

By post:
Sergio Sarkis Limited
46 Elm Park Gardens
Flat 5
London SW10 9PA

Privacy Laws
We are fully compliant with all the European Privacy Legislation including:
  • EU General Data Protection Regulation (GDPR)
  • UK Data Protection Act 2018 (DPA)
Information provided to us by you or about you
You will provide some or all of the following information to us when you contact us, purchase
goods from our website, register a customer account with us and/or sign up for newsletters and other marketing activities:
  • Your Identity and Contact Details - includes your name, email address, home postal address/billing address, delivery address (if different), and your contact telephone number;
  • Your Payment Details - your bank details and payment card details, however your payment transactions will be encrypted by the acquiring bank so we will not retain any payment card details submitted by you;
  • Technical Data - this includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Additional Personal Details – includes details required for placing orders such as feedback, size etc.

Please Note: It is important that the personal data we hold about you is accurate and up to date. Please keep us informed if your personal data changes during your relationship with us.

We do not collect any categories of sensitive personal data and this website is not intended for children so we do not knowingly collect data relating to children.
What We Use Your Personal Data For
Data protection law in the UK allows us to collect, use, store and transfer personal information if we have one or more of the following purposes for doing so:

  • To fulfil a contract with you; or
  • Where necessary to comply with a legal or regulatory obligation; or
  • Where necessary for our legitimate interests (or those of a third party) provided your interests and fundamental rights do not override these interests); or
  • For other reasons where you have expressly consented to those purposes.

Below are the ways we will use your personal data:

  • Processing your order, including taking payment, supplying products and any after sales services such as cancellations and returns;
  • Identity verification;
  • Keeping you updated on the progress of your order;
  • Administering your account;
  • Delivering our newsletter;

Who We Share Your Personal Data With
When necessary, we may share your personal data with our selected third parties for the purposes referred to above. The third parties include:

  • Our service providers;
  • tax, government and any relevant regulatory authorities;
  • prosecuting authorities and courts, and/or other relevant third parties connected with legal proceedings or claims;
  • fraud prevention and/or law enforcement agencies; and
  • third parties where we are required to do so by law.

We require all third parties engaged by us to respect the security of your personal data and to treat it in accordance with the law. Such third parties are only allowed to process your personal data in accordance with our instructions, and not for their own purposes.

Personal data collected from other sources
Sometimes we work carefully with selected third parties and we may receive your personal data from them. The third parties include business partners, suppliers, sub-contractors, advertisers and referrers.

Transfer of your Personal Data outside the EU
Your personal data may be transferred outside of the EU from time to time to trusted service
providers and other third parties when necessary.

When we do this; we require third parties to keep your personal data confidential and secure.

We ensure that suitable protection is maintained at all times by ensuring that appropriate safeguards are in place.

Where we are required by law to disclose, we may not always have control over the terms under which we are required to share your personal data.

Retaining your personal data
We retain your personal data for as long as is necessary for the purposes described above.

We keep personal data for as long as it is required by us to meet our legal or regulatory obligations and for the exercise and/or defence of any legal claims.

Third Party Websites
Links to and from other websites which are independent of us and are maintained by third parties.

We are not responsible for the contents or privacy practices of any third-party websites and shall not be liable for any damages or injury arising from the contents of such websites.

Any links to other websites are provided as a convenience to you as a user, and do not imply our endorsement of the linked websites or association with their operators.

Cookies are small pieces of information stored on your browser which sometimes follow the movements of users and visitors and tell him how his services are being used, this information helps him improve your experience of his services.

We do not collect any information using Cookies.

We do not engage in any Profiling activities with your personal data.

Automated Decision Making
We do not use any automated processes to make decisions about you which produce legal or significant effects concerning you.

Opting Out of Marketing and Preference Updates
If you no longer wish to receive direct marketing and updates from us, you can unsubscribe at any time by clicking on the link in the footer of any marketing email you receive from us or using the ‘unsubscribe from all’ link within the email preference centre accessible through the emails.

Your rights
You have the right to object to our use of your personal information, or to ask us to delete, remove or stop using it if there is no need for us to keep it.

Please let us know if you think we should not be using your data by exercising your rights discussed below, however they may be subjected to certain exceptions and limitations.

Your rights under data protection laws in relation to your personal data are briefly summarised below, and you can exercise these rights by getting in touch using the contact details above.

  • Right to be informed - We are obliged to provide clear and transparent information about our processing activities of your personal data.
  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. If you believe that we hold your inaccurate or incomplete personal data, you have the right to rectify or correct your personal data. Though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal data. You may ask us to delete or remove personal data where there is no good reason for us continuing to process it. Please note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which we will tell you about, if applicable, after receiving your request.
  • Request restriction of processing of your personal data - You may ask us to stop processing your personal data. We will still hold the data but will not process it any further. You may exercise the right to restrict processing when one of the following conditions applies:
    • The accuracy of the personal data is contested, or
    • Processing of the personal data is unlawful, or
    • We no longer needs the personal data for processing but the personal data is required for part of a legal process, or
    • The right to object has been exercised and processing is restricted pending a decision on the status of the processing.
  • Right to Data Portability - You may request your set of personal data be transferred to another controller or processor, provided in a commonly used and machine-readable format. This right is only available if the original processing was on the basis of consent, the processing is by automated means and if the processing is based on the fulfilment of a contractual obligation.
  • Right to Withdraw Consent - You may withdraw consent at any time if we are relying on your consent to process your personal data. This won’t affect any processing already carried out before you withdraw your consent or processing under other grounds. 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

We may also contact you to ask you for further information in relation to your request to speed up our response.

You will not have to pay a fee to access your personal data and we try to respond to all requests within one month.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( However, we would appreciate the chance to deal with any concerns you may have before you approach the ICO so please contact us in the first instance.

If you have any questions or require any more information, please contact using the details found at the top of this notice.